Informationen zum Ukraine-Konflikt erhalten

Here, refugees from Ukraine and helpers can find information on various information platforms and support services.

In the course of the Ukraine conflict, many questions arise for both refugees and helpers. The state of Rhineland-Palatinate provides a comprehensive range of information and support.

Information on residence and social benefits can also be obtained directly from the relevant immigration authorities and social welfare offices.

The help portal of the state of Rhineland-Palatinate provides you with comprehensive information on entry, residence and questions regarding work, school and offers for women and children.

Further information is also available on the following pages:

• Ukraine conflict
• There are Numerous offers of help for refugees from Ukraine.
• The most important point of contact is the local immigration authority. They will answer questions about entry and residence.
• If you are in need of assistance at the beginning of your stay in Germany, you are entitled to receive social benefits in accordance with the Asylum Seekers' Benefits Act. You can apply for these asylum seeker benefits at the local benefits authority (social welfare office).
• To apply for social benefits according to the Social Security Code II or XII, contact the job centers of the Federal Employment Agency.
• There are various information portals, for example on the federal government website.
• The state of Rhineland-Palatinate has its own information and help portal for refugees and helpers.

For all matters relating to your legal residence and your permit to work in Germany, please contact the Foreigners' Registration Office.

If you are in need of assistance at the beginning of your stay in Germany, you are entitled to receive social benefits in accordance with the Asylum Seekers' Benefits Act. You can apply for these asylum seeker benefits at the local benefits authority (social welfare office).

To apply for social benefits in accordance with the Social Security Code II or XII, please contact the Jobcenter of the Federal Employment Agency.

You can find out which immigration authority is responsible for you on the website of the Federal Office for Migration and Refugees.

Rhineland-Palatinate also offers a free and multilingual information hotline for all refugees and helpers. You can reach them Monday to Friday from 8 a.m. to 6 p.m. and on Saturdays from 9 a.m. to 2 p.m. on 0800-9900 660. You can also contact the hotline in writing using a contact form.