Verlust des eigenen Personalausweises melden

If you lose your identity card, you must report this.

As a German citizen, you are required to have an identity card from the age of 16. You must report the loss of your identity card immediately to a citizens' registration office or to the police. If you do not do this, you are acting irregularly. When you report it to the Citizen's Advice Bureau, you can apply for a new identity card at the same time.
When you report the loss, the online ID card function is also blocked. This ensures that any attempt at misuse is detected immediately. After the blocking, it is neither possible to use the online ID function of your ID card nor to have its data read out from your smartphone (Smart-eID).
You can only have the signature function blocked by the provider of your signature certificate.
After notification, you can apply for a new identity card. If you have a valid passport, you do not need to apply for a new ID card.

You do not need to submit any documentation.

• Your identity card has been lost

You will not incur any costs as a result of the notification.

Report the loss to a Citizens Advice Bureau or the police.

Your message will be recorded without delay.

You must report the loss immediately.

• Objection.
• Appeal.
  Detailed information on how to file an appeal can be found in the notice of your claim.
  
• Administrative court action

• Notification of loss of identity card
• Loss of identity card must be reported
• Costs: none
• Processing time: none
• Deadlines: without delay
• Responsible: local identity card authority (Bürgeramt)

Service hotline for the ID card and the online ID function

Phone +49 1801 333333

E-mail eID_buergerservice@bmi.bund.de

Opening hours

Mon 08:00 - 17:00

Tue 08:00 - 17:00

Wed 08:00 - 17:00

Thu 08:00 - 17:00

Fri 08:00 - 17:00

local identity card authority