Einheitliche Behördennummer 115
Inhalt
Begriffe im Kontext
Fachlich freigegeben am
Fachlich freigegeben durch
You can use 115 to get answers to the most common public authority queries. It doesn't matter which authority, administrative level or responsibility is involved. For example:
- I have bought a new car, when is the registration office open?
- Where can I apply for my new ID card?
- How can I apply for BAföG?
- Where can I obtain information from the population register?
- How do I register a business?
The aim of 115 is to answer your questions at the first point of contact. If this is not possible, you will receive a response within 24 hours during service hours, either by e-mail, fax or callback. This is guaranteed by the 115 service promise.
The time-consuming search for responsibilities and individual telephone numbers is no longer necessary. Most inquiries can be answered immediately so that you do not have to contact the administration a second time with the same request. Unnecessary visits to the authorities are avoided.
For deaf and hearing-impaired people, 115 can be reached via a sign language telephone.
Inquiries are regularly answered immediately. If this is not possible, we will respond within 24 hours during service hours.
Each administration decides for itself whether to participate in 115.
115 provides general information on administrative services. Information on ongoing administrative procedures or legal advice is not possible.
You can use the 115 telephone number to get answers to the most common public authority queries. It does not matter which authority, administrative level or responsibility is involved.
The aim of 115 is to answer your questions at the first point of contact. If this is not possible, you will receive a response within 24 hours during service hours, either by e-mail, fax or callback. This is guaranteed by the 115 service promise.
For deaf and hearing-impaired people, 115 can be reached via a sign language telephone.
Single authority number:
Tel.: 115
Organization of the single public authority number 115:
Business and coordination office of 115
at the Federal Ministry of the Interior